Free
Register
Free
Register
|
VIP 1
USD 19/Month
|
VIP 2
USD 520/Year
|
VIP 3
USD 860/Year
|
VIP PRO
USD 1500/Year
|
VIP MAX
Contact Operations Expert
|
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Basic Features
|
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Advanced Management Account
|
-
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Support Configuration
|
Support Configuration
|
Support Configuration
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Support Configuration
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Support Configuration
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Number of Sub-Accounts
|
-
|
3
|
7
|
15
|
30
|
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Number of Stores
|
5
|
20
|
50
|
100
|
200
|
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Evaluation Management
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Refund Order Processing
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Cancel Order Processing
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AI Intelligence
|
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GPT-AI Translation
|
500 times
|
Unlimited
|
Unlimited
|
Unlimited
|
Unlimited
|
Unlimited
|
AI Value-added Package
View Details
|
-
|
Support purchase
|
Support purchase
|
Support purchase
|
Support purchase
|
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Order Follow-Up Management
|
500 buyers per month
|
32,000 buyers per month
|
82,000 buyers per month
|
120,000 buyers per month
|
Unlimited
|
Unlimited
|
Incoming Buyer Reception
|
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Auto Invite to Follow
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Follow Prize
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Order Reminder
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Payment Reminder
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Positive Review Reminder
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Order Confirmation
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Delayed Delivery Reminder
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Shipment Reminder
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Delivery Reminder
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Delivery Failed Reminder
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Receiving Confirmation
|
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Cancel Order Reminder
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Cancel Recall
|
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Only Refund Recall
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Return & Refund Recall
|
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Review Reminder
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Efficiency Tools
|
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ERP Integration
|
-
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Ticketing System
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Automatic Replies
|
50 Messages/Day
|
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Auto Reply Review
|
10 Messages/Day
|
500 Messages/Day
|
1000 Messages/Day
|
Unlimited
|
Unlimited
|
Unlimited
|
Quick Reply
|
200
|
4,000
|
8,000
|
20,000
|
40,000
|
Unlimited
|
Important Event Reminder
|
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Message Broadcast
|
-
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Tag Management
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Data Management
|
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Customer Service Performance Management
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Data Monitoring Dashboard
|
-
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Service Support
|
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7x15 Online Customer Service Support
|
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Business Training
|
-
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1v1 Operational Expert Enterprise Program Guidance
|
-
|
-
|
-
|
-
|
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More features coming soon...
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Email:service@duoke.com
Address:6/F MANULIFE PLACE, 348 KWUN TONG ROAD, KOWLOON, Hong Kong, 999077
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